Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons, promotions, or holidays, processing times may be slightly longer.

Delivery Time

Estimated delivery times are as follows:

• United Arab Emirates: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier operations, customs procedures (if applicable), weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and the selected shipping method.

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, if available.

Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided, your order may be delayed or returned. Additional shipping charges may apply for reshipment.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to factors beyond our control, including:

• Courier service disruptions

• Customs inspections

• Public holidays

• Severe weather

• High order volumes

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Multiple Shipments

As a dropshipping store, some orders containing multiple items may be shipped separately from different suppliers. If this happens, you may receive multiple tracking numbers and your items may arrive on different dates.

International Shipping

Currently, we primarily serve customers within the United Arab Emirates. If international shipping becomes available, eligible destinations will be shown during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.